Melbourne Counselling FAQ - Frequently Asked Questions
Are counselling sessions confidential?
Yes, all sessions are strictly confidential except in circumstances where we are required by law to disclose a client's personal information. This is limited to situations where someone is at serious risk of harming themselves or another person, or if your file is subpoenaed by a court. Please see our Confidentiality in Counselling page for full details.
How do I book a counselling session?
Counselling sessions can be booked online via our booking system, by phone at (03) 8820 1111, or by completing our contact form with your preferred availability.
After your initial appointment, your counsellor will discuss your next appointment at the end of the session and will complete the booking for you if you decide to continue. Alternatively, you are welcome to book online or via email / phone at any point after your initial session.
How much do counselling sessions cost?
Our current fees are for counselling sessions with a registered counsellor are:
$140 for standard sessions (55 minutes)
$125 for concession sessions (55 minutes)
$200 for extended sessions (90 minutes)
$200 for couples counselling sessions (90 minutes)
Fees for sessions with a registered psychologist vary by practitioner - Please contact us for details.
What forms of payment do you accept?
Melbourne Counselling accepts payment by credit card, cash, or EFT transfer for in-person sessions. Payment in full is required at the end of the session.
For sessions conducted online, payment is by credit card only via our online booking system. If the session has been booked by your counsellor, the session can be paid by clicking on the "Pay Now" button on your confirmation email.
Do I need a Medical Referral for counselling?
No, a referral is not required. However Melbourne Counselling welcomes referrals from medical and allied health practitioners and we are happy to liaise with others who may be supporting you and provide reports if needed.
Is a Medicare Rebate available for counselling sessions?
Medicare rebates are available for sessions with an AHPRA registered Medicare psychologist. Currently this includes Dr. Kamil Wolyniec.
Unfortunately Medicare rebates are not currently available for counselling sessions with a registered counsellor. If you are seeking a Medicare rebate, you may contact your doctor for a GP Mental Health Plan to see if you qualify for sessions with a psychologist. You must be diagnosed with a mental health disorder to access Medicare rebatable psychology services.
Please be aware that Medicare rebates do not generally cover the full psychologist fee, and are normally limited to 10 sessions per year, after which the full fee applies.
Are Private Health Fund Rebates available for counselling sessions?
Private Health Fund Rebates are available for sessions with a registered psychologist only. Unfortunately private health fund rebates are not currently available for sessions with a registered counsellor.